Privacy Policy

1. Introduction

Welcome to Rawafed Real Estate ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access our Services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Account credentials (username and password)
• Payment information (processed securely through third-party payment processors)
• Property preferences and search history
• Communication preferences
• Profile information and photos

2.2 Automatically Collected Information

When you use our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on pages, click data)
• Location data (with your permission)
• Cookies and similar tracking technologies
• Log files and analytics data

2.3 Information from Third Parties

We may receive information from:

• Social media platforms (when you connect your account)
• Property agents and brokers
• Public databases and government records
• Marketing partners and analytics providers

3. How We Use Your Information

We use your information for the following purposes:

• To provide, operate, and maintain our Services
• To process your transactions and send related information
• To send you property recommendations and personalized content
• To respond to your inquiries and provide customer support
• To send administrative information, updates, and security alerts
• To improve and optimize our Services through analytics
• To detect, prevent, and address fraud and security issues
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)
• To facilitate agent and client connections

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 With Real Estate Professionals

When you express interest in a property, we share your contact information with the listing agent or property owner to facilitate communication.

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.3 For Legal Purposes

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.

Types of cookies we use:

• Essential Cookies: Necessary for the Services to function
• Performance Cookies: Help us understand how visitors interact with our Services
• Functional Cookies: Remember your preferences and settings
• Targeting Cookies: Deliver relevant advertisements to you

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Our security measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection
• Incident response procedures

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent for processing

To exercise these rights, please contact us using the information provided at the end of this policy.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

9. Children's Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Services after any modifications indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: